West Elm

West Elm Alternatives & Competitors

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West Elm

West Elm Alternatives & Competitors

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The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users’ ratings.

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4.0
Convenience & Flexibility
4.0
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Westelm.com's Top 5 Competitors

West Elm has been a popular name in modern furniture and home decor since its inception in 2002. Born in Brooklyn, New York, it carved a niche for itself by offering modern and stylish furniture, home accessories, and kitchenware. With a focus on sustainability and handcrafted products, West Elm quickly became the go-to destination for customers looking for unique and responsibly-sourced items for their homes.

West Elm: A Modern Furnishing Pioneer and Its Competitors

Top Pick
Pottery Barn
ReturnPolicy Score

3.8 / 5

Pottery Barn

3.8 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
3.0
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2
Crate & Barrel
ReturnPolicy Score

4.0 / 5

Crate & Barrel

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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3
CB2
ReturnPolicy Score

4.0 / 5

CB2

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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4
Wayfair
ReturnPolicy Score

2.3 / 5

Wayfair

2.3 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.6
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6
Williams Sonoma
ReturnPolicy Score

4.0 / 5

Williams Sonoma

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
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0
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8
Ikea
ReturnPolicy Score

4.0 / 5

Ikea

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
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West Elm Top Deals and Special Offers See Now

The brand has been part of the larger Williams-Sonoma, Inc. family, which has given it an edge in the market by sharing expertise and resources with its sister companies. West Elm's emphasis on collaborations with local artisans and global craftsmen has not only contributed to the diversity of their product range but also to ethical manufacturing practices.

As the market for home furnishings has grown, West Elm has faced increasing competition from a variety of retailers, each with their own strengths and market strategies. Some offer luxury items, others focus on affordability, and some are known for their extensive range. Let's take a look at how West Elm stacks up against each of these competitors.

West Elm Competitors Breakdown

Pottery Barn

ReturnPolicy Score

3.8 / 5

Pottery Barn

3.8 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
3.0
Read Pottery Barn’s return policy

Pottery Barn is recognized for its comfortable, well-designed living spaces and could be considered a close cousin to West Elm as they are both under the Williams-Sonoma, Inc. umbrella. Their products tend to have a more traditional and rustic appeal compared to West Elm's modern aesthetic. Pottery Barn has a broader focus on the entire home, including kids and teen sections, which gives them an edge in market reach.

Crate & Barrel

ReturnPolicy Score

4.0 / 5

Crate & Barrel

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Crate & Barrel’s return policy

Crate and Barrel offers a similar mix of upscale furniture, home accessories, and kitchenware. Their style leans towards a clean and modern look, which often competes directly with West Elm's aesthetic. Crate and Barrel also has a strong presence both online and with physical stores, providing customers with an accessible shopping experience.

CB2

3 CB2
ReturnPolicy Score

4.0 / 5

CB2

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read CB2’s return policy

CB2 is the younger, more modern and affordable sibling of Crate and Barrel. It attracts a similar clientele to West Elm with its trendy and urban designs. CB2 differentiates itself with bolder, edgier pieces that appeal to a younger demographic, which can sometimes pull the more modern-minded shoppers away from West Elm.

Wayfair

ReturnPolicy Score

2.3 / 5

Wayfair

2.3 / 5

Convenience & Flexibility
2.5
Customer Service
2.5
Speed of Refund
2.5
Users' Rating
1.6
Read Wayfair’s return policy

Wayfair is a giant in the online home goods arena, offering an extensive range of furniture and decor that covers various styles and budgets. With their competitive pricing and vast selection, Wayfair stands as a formidable competitor to West Elm, especially for customers prioritizing variety and affordability over the curated designer feel of West Elm's collections.

Room & Board

Room & Board presents itself as a purveyor of American-made modern furniture. The quality and craftsmanship of their products place them in the higher-end segment of the market, making them a competitor for West Elm's more luxury-oriented lines. Their commitment to sustainability is also a shared value with West Elm, appealing to eco-conscious consumers.

Williams Sonoma

ReturnPolicy Score

4.0 / 5

Williams Sonoma

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Williams Sonoma’s return policy

Williams-Sonoma is another sibling brand under the Williams-Sonoma, Inc. family, focusing primarily on kitchenware and gourmet foods. While their main product lines don't overlap significantly with West Elm, their high-end positioning and shared customer base create a friendly competitive edge.

Restoration Hardware

Restoration Hardware is known for its luxurious and upscale furniture collections, offering a more traditional and opulent aesthetic. As a competitor, they target a similar high-end market as West Elm's premium selections but focus on a different design philosophy, which appeals to those with a taste for classic luxury.

Ikea

8 Ikea
ReturnPolicy Score

4.0 / 5

Ikea

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Ikea’s return policy

IKEA's global presence and reputation for affordable, assemble-it-yourself furniture make it a competitor across all furniture brands. While West Elm positions itself in a higher price bracket with a focus on design and sustainability, IKEA's cost-efficiency and functional designs attract a broad customer base, including those who might also shop at West Elm for select pieces.

Designwithinreach.com

designwithinreach.com

Design Within Reach lives up to its name by making authentic modern design accessible. As a purveyor of iconic pieces and designer collaborations, they compete with West Elm's more exclusive designer collections. Their emphasis on high-quality and timeless design pieces places them as a destination for those who might find West Elm's contemporary offerings appealing.

AllModern

AllModern, part of the Wayfair family, offers a curated selection of contemporary furniture and decor. Their modern aesthetic and relatively affordable price points make them a direct competitor to West Elm, especially among customers looking for the latest trends in modern design.

Bed Bath and Beyond

ReturnPolicy Score

3.3 / 5

Bed Bath and Beyond

3.3 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
1.0
Read Bed Bath and Beyond’s return policy

Bed Bath & Beyond is a well-known home goods retailer offering a wide variety of products ranging from bedding to kitchen appliances. While their focus is more on home essentials rather than furniture, they do carry a selection of decor items that compete with West Elm's accessory offerings.

Lowe's

12 Lowe's
ReturnPolicy Score

4.0 / 5

Lowe's

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Lowe's’s return policy

Lowe's might be known for home improvement, but their expanding range of home furnishings and decor also puts them in competition with West Elm. Customers looking to mix DIY projects with ready-to-purchase home items might find themselves comparing products across both retailers.

Houzz

13 Houzz
ReturnPolicy Score

4.0 / 5

Houzz

4.0 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
0
Read Houzz’s return policy

Houzz is a platform that not only sells furniture and decor but also provides inspiration and connects customers with professionals for home remodeling and design projects. Their comprehensive approach to home design makes them a competitor for West Elm, particularly for customers seeking a blend of products and professional design guidance.

Costco

14 Costco
ReturnPolicy Score

4.6 / 5

Costco

4.6 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
5.0
Read Costco’s return policy

Costco is a membership-based warehouse club known for its bulk products and competitive prices. Their furniture and home decor selections may not be as extensive or design-focused as West Elm's, but the value proposition can sway budget-conscious shoppers who are also interested in quality.

Macy's

15 Macy's
ReturnPolicy Score

3.8 / 5

Macy's

3.8 / 5

Convenience & Flexibility
4.5
Customer Service
4.5
Speed of Refund
4.5
Users' Rating
1.5
Read Macy's’s return policy

Macy's department store offers a wide range of products including furniture and home decor. With frequent sales and a reputation for quality, Macy's competes with West Elm for customers looking for reputable brands and a traditional shopping experience.

Ashley

16 Ashley
ReturnPolicy Score

2.5 / 5

Ashley

2.5 / 5

Convenience & Flexibility
3.0
Customer Service
3.0
Speed of Refund
3.0
Users' Rating
1.0
Read Ashley’s return policy

Ashley Furniture is one of the largest furniture manufacturers and retailers in the world. Known for their wide selection and more traditional styles, Ashley Furniture serves a different aesthetic but still competes with West Elm in the furniture and home decor market.

Kohl's

17 Kohl's
ReturnPolicy Score

4.6 / 5

Kohl's

4.6 / 5

Convenience & Flexibility
5.0
Customer Service
5.0
Speed of Refund
5.0
Users' Rating
3.4
Read Kohl's’s return policy

Kohl's is a department store that offers a variety of items including clothing, accessories, and home goods. Their range of affordable home decor products places them as a competitor to West Elm, especially for customers seeking value and convenience.

Architectural Digest

While primarily a magazine offering design inspiration and ideas, Architectural Digest also features an online marketplace where readers can purchase high-end furniture and home decor. This platform competes with West Elm's more upscale collections and attracts a design-savvy audience.

World Market

World Market offers a unique selection of furniture and home decorations sourced from around the globe. Their eclectic and international product range competes with West Elm's artisan-crafted and globally inspired items.

Temu

20 Temu
ReturnPolicy Score

3.8 / 5

Temu

3.8 / 5

Convenience & Flexibility
4.0
Customer Service
4.0
Speed of Refund
4.0
Users' Rating
3.0
Read Temu’s return policy

Temu is an online marketplace that offers a diverse range of products, including home furnishings and decor at competitive prices. While not as design-centric as West Elm, Temu's affordable pricing and vast selection make it a competitor for cost-conscious consumers looking to furnish their homes.

West Elm Top Deals and Special Offers See Now