Shipping and Returns
How Much Does Shipping Cost?
First Class Shipping Domestically in the US is $5.99; Expedited Shipping is $9.99. Canadian orders are $12.99 and shipping for all other international orders is $15.99.
How long does it take for my order to arrive?
Everything we do at Sevenly is “made to order.” That means we make the product after we receive the specific order from you! So please allow 7-10 business days from the date of order to the time of shipment. That said, we’re committed to getting your order to you as soon as possible, and as soon as your order comes through, we go straight to work. First, we process the order — we do the nitty-gritty backend stuff and prep the pieces needed to print your shirts. Then we print. We make every shirt to order, so sometimes this step might take a couple days, depending on volume. The bottom line: we want to get you the best cause art on the best apparel, and make sure everything is just how you want it. From there, we package your order with love and send it on its way.
Domestic orders will arrive between 1-7 days after they ship, depending on your location. International orders can take 10-30 days to arrive, depending on shipping and customs.
Why Can't Sevenly Take Returns?
We are committed to benefitting our cause partners and changing the world. That means we contribute a large percentage of our profit toward causes and operate on thin margins. This is the main reason we ask you to understand why we cannot take returns and all sales are final.
If you receive an error or damaged product, please contact us within 7 business days for to receive an exchange or store credit.
If you have a question regarding an order change, product damage or error, please email us at firstname.lastname@example.org and we’ll make sure you are served well. Please allow for a 2-4 business days response time so that our Customer Happiness agents can locate all information needed to service your order inquiry. Also note that Sevenly’s service centers are CLOSED WEEKENDS & HOLIDAYS.