Frequently Asked Questions
Does Sevenly apparel shrink?
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What is your positivity policy?Our mission is to help bring funding and awareness to the world’s greatest causes. Sometimes certain people don’t like certain things about great charities. That is what it is. We all value different kinds of good work in the world in our own ways, and with our own unique preferences. At Sevenly, we are committed to highlighting good words about good work, rather than creating a staging area for people to post things that might reflect a “glass half empty” approach to the work our charitable partners are doing. It’s what we call our Positivity Policy.
How much does shipping cost?We offer free holiday shipping on all orders over $60 to US and Canada. For orders within the Continental U.S., the shipping and handling rate is $5.99 for standard USPS/DHL. All International orders are a flat shipping and handling rate of $8.99.
If I order multiple products, do they ship in one package?Depending on the size and number of items ordered, your order may ship in multiple packages.
How long does it take for my order to arrive?
We’re committed to getting your order to you as soon as possible, and as soon as your order comes through, we go straight to work. First, we process the order — we do the nitty-gritty backend stuff and prep the pieces needed to print your shirts. Then we print. We make every shirt to order, so sometimes this step might take a couple days, depending on volume. The bottom line: we want to get you the best cause-art on the best shirt, and make sure everything is just how you want it. From there, we package your order with love and send it on its way.
Depending on your location, your order will likely arrive 7-10 days after it ships, or 12-15 days after you place the order. It could be sooner, but it’s seldom longer. International orders can take 25-30 days to arrive, depending on shipping and customs processes.