Frequently Asked Questions
Does Sevenly apparel shrink?
Is Your Website Secure?
What is your positivity policy?Our mission is to help bring funding and awareness to the world’s greatest causes. Sometimes certain people don’t like certain things about great charities. That is what it is. We all value different kinds of good work in the world in our own ways, and with our own unique preferences. At Sevenly, we are committed to highlighting good words about good work, rather than creating a staging area for people to post things that might reflect a “glass half empty” approach to the work our charitable partners are doing. It’s what we call our Positivity Policy.
How much does shipping cost?We offer free holiday shipping on all orders over $60 to US and Canada. For orders within the Continental U.S., the shipping and handling rate is $5.99 for standard USPS/DHL. All International orders are a flat shipping and handling rate of $8.99.
If I order multiple products, do they ship in one package?Depending on the size and number of items ordered, your order may ship in multiple packages.
How long does it take for my order to arrive?
We're committed to getting your order to you as soon as possible (because we know how much you want it!). As soon as you place your order, we go to work to make that happen. Give us 1 day to process your specific order (we design everything just for you) and 1 day to make your product, and 1 day to package it up with love and send it on its journey to you. We'll be very excited at that point, and will send you an email with a link to track your order. We call it our “1-2-3 policy.” : )
Once your package ships we will send an email with a link to track your order. For domestic orders, please allow 7-10 days for arrival. For international orders, please allow 15-25 days for arrival.